Obligations

At Sophicco, we are committed to delivering high-quality services and innovative solutions to our clients. However, it is important to note that we do not offer any guarantees or warranties regarding the outcomes of our creative operations consulting, workshops, or predictive analytics-based campaigns. The nature of creative work and predictive analytics involves a degree of uncertainty, and while we strive to provide the best possible guidance and insights, the results may vary based on numerous factors beyond our control. We encourage our clients to consider this inherent variability when engaging with our services.

Refunds:

At Sophicco, we are committed to delivering exceptional value through our creative consulting services, workshops, and campaign pitches. Our offerings are tailored to meet the unique needs of each client, leveraging predictive analytics to ensure the highest quality outcomes. Due to the bespoke nature of our services and the significant investment of time and resources required to develop customized solutions, we do not offer refunds. This policy allows us to maintain the integrity and quality of our work, ensuring that our clients receive the full benefit of our expertise and dedication.

Operating Standards:

In the realm of consultancy services, our business is committed to adhering to ISO 20700 standards. This international standard provides guidelines for the effective delivery of management consultancy services, ensuring that our operations are transparent, efficient, and client-focused. By following these guidelines, we aim to enhance the quality and reliability of our consultancy services, fostering trust and satisfaction among our clients. This adherence not only aligns with global best practices but also ensures that our consultancy processes are consistently evaluated and improved, maintaining a high standard of service delivery.

Additionally, we prioritize the protection of our clients' sensitive information through Mutual Non-Disclosure and Non-Use Obligations. This commitment ensures that all shared information remains confidential and is not used for any unauthorized purposes, safeguarding our clients' intellectual property and proprietary data. Furthermore, we adhere to the AICPA's Code of Professional Conduct, which emphasizes integrity, objectivity, and due care in all our professional engagements. By upholding these ethical standards, we ensure that our business practices are not only legally compliant but also ethically sound, reinforcing our reputation as a trustworthy and professional creative agency.